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Backing up Critical Data: Tape Backup Drives and Tape Libraries Although tape storage is one of the older ways to backup computer data, it remains one of the most popular and reliable ways to store data. Tape backup drives have come a long way since IBM developed the technology in the 1950’s. What’s Your Backup Plan for Customer Data? Is it possible for you to wake up and find that your entire customer base is completely gone? Speaking in terms of your customer database, the possibility is very real and also true for employee records, payment history, electronic documents, etc.